Privacy policy
Last updated: November 2026.
Draft — review with a lawyer before publishing.
What we collect
The business details you provide, customer conversation content on channels you connect, and call recordings and transcripts when the phone channel is on.
How we use it
Only to answer your customers on your behalf, show you the conversations, and improve your own business's agent.
Storage and security
Data is stored on our servers in the EU, encrypted, and separated per business. Media is kept for 90 days by default.
Third parties
We rely on infrastructure providers (Meta, speech recognition and synthesis providers, the language-model provider) only as needed to provide the service.
Your rights
Request a copy of your data or its full deletion at any time by email to hello@sheruty.com. Self-service is coming.